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Patent MPI Support
Because we know PaTENT MPI is used in highly demanding and business critical applications in industry, Critical provides maintenance and technical support services on a yearly basis in order to ensure that you get the most out of the product and maintain the highest levels of productivity.
Yearly maintenance and technical support is mandatory and costs 20% of the license fee.
By answering your questions and helping you solve problems, we believe we'll enable you to maximize the return on your product investment and contribute to sharpen your competitive edge.
ANNUAL SUPPORT
ANNUAL MAINTENANCE AND SUPPORT FEE
20% of License Fee


MAINTENANCE AND SUPPORT
Installation and configuration support
Feedback in 24hrs by phone or email
Technical support
by phone or email
Online manuals
Access to Reserved Area
in the web site
Bug fixes
Enhancements
Technical Forum
Discounts on consulting
10%
Discounts on Training courses
10%