Critical Software provides support for users of WMPI on an annual maintenance license basis. The benefits and advantages of annual support are provided in the next table:
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Support | | |
Faq | | |
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WMPI Support
WMPI is supported by a professional support team dedicated to ensureing that you get the most out of your product and maintain the highest levels of productivity. By answering your questions and helping you solve problems, we'll enable you to maximize the return on your product investment and sharpen your competitive edge. Whether your needs are large or small, Critical Software Technical Support engineers are committed to you and your success.
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MAINTENANCE AND SUPPORT
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Installation and configuration support
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Feedback in 24hrs by phone or email
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Technical support
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by phone or email
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Online manuals
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Access to Reserved Area in the WMPI web site
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Bug fixes
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Enhancements
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Technical Forum
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Discounts on consulting
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10%
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Discounts on Training courses
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10%
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WMPI leased licenses include maintenance updates and technical support in the yearly license fee. Perpetual licenses do not include maintenance and support and must be purchased separately.
TELEPHONE SUPPORT
- Tel: +351 239989115
- Fax: +351 239989119
- Fax: +351 239989119
E-MAIL SUPPORT
WMPI FORUM SUPPORT
Critical Software prvodes a forum for WMPI and WMPI II users to share experiences and link up with
other users in the HPC community. Click here if you would like to
subscribe or unsubscribe to WMPI User mailing list.